Billing Information
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Terms & Conditions – Appointment Bookings

By booking an appointment with us, you agree to the following terms:

1. Appointment Commitment
   Your scheduled appointment time is reserved exclusively for you. We kindly ask that you respect our time and the time of other clients by keeping your appointment.

2. Cancellations & Rescheduling

   • Appointments canceled more than 24 hours in advance may be rescheduled without penalty.

   • Appointments canceled within 24 hours of the scheduled time or missed without notice are non-refundable.

3. No Refund Policy

   • Payments made for appointments canceled 24 hours or less before the scheduled date and time are non-refundable.

   • This policy ensures we can manage our schedule effectively and fairly for all clients.

4. Rescheduling Policy
   If you wish to reschedule your appointment more than 24 hours in advance, we will make every effort to accommodate your request. Availability is not guaranteed.

5. Agreement
   By confirming your appointment, you acknowledge and agree to these Terms & Conditions.
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   At Bloodlink Mobile, we strive to provide transparent and convenient billing solutions for all our clients, including patients, care facilities, insurance providers, and more. Below is an overview of our billing process for different entities:

For Patients:

• We offer competitive and transparent pricing for our mobile phlebotomy services.

• Patients can inquire about pricing details and request a quote through our website or by contacting our customer service team.

• We accept various payment methods, including credit/debit cards, electronic funds transfer, and health savings account (HSA) or flexible spending account (FSA) cards.

• Patients may receive an itemized invoice detailing the services provided and associated costs for their records.

For Care Facilities:

• Care facilities can arrange billing directly with Bloodlink Mobile for the services provided to their patients.

• We offer flexible billing options, including per-draw, per-session, or contractual arrangements based on the facility's needs.

• Detailed billing statements are provided to care facilities, outlining the services rendered and associated costs.

• Our billing team is available to address any inquiries or concerns regarding billing and payment processes.

For Insurance Providers:

• Bloodlink Mobile works with various insurance providers to facilitate coverage for eligible services.

• We accept insurance plans from major providers and assist patients in verifying coverage and submitting claims.

• Patients may be required to provide insurance information at the time of service for billing purposes or pay upfront and be reimbursed by their insurance provider.

• Our billing team coordinates with insurance companies to ensure timely processing of claims and reimbursement.

Additional Billing Information:

• For specific billing inquiries or assistance, clients can contact our billing department directly.

• We prioritize clear communication and aim to resolve any billing-related issues promptly.

• Bloodlink Mobile is committed to compliance with healthcare billing regulations and standards, ensuring integrity and transparency in all financial transactions.

For more information about our billing process or to discuss specific billing arrangements, please contact our billing department. We are here to assist you every step of the way.